We are hiring. Are you ready to make a difference?
We need you on our team!
Mosaic is growing and our cloud-based software solutions are advancing quickly. We’ve got many clients on boarding and our product roadmap is aggressive but achievable. ButMosaic is growing and our cloud-based software solutions are advancing quickly. We’ve got many clients onboarding and our product roadmap is aggressive but achievable. But only with your help! We are excited about our growth and excited to help our employees grow as well. Do you have what it takes to make Mosaic the key ingredient to our F&B clients’ success? The Training & Development Specialist is someone who is a leader, self-sufficient and able to effectively coordinate contributions and deliverables from teams in different functional areas. You will report to the Training & Development Manager. only with your help! We are excited about our growth and excited to help our employees grow as well.
Do you have what it takes to make Mosaic the key ingredient to our F&B clients’ success? Come join our team!
What You Offer the Team:
Support management with training and development staff and clients
Assess employees’ and client needs for training
Align training with the organization’s goals
Execute on, and work within, training budgets and programs
Teach training methods and skills to instructors and supervisors
Assist the evaluation of training program effectiveness – recommend improvements and update
Process and Team Support
As training and development specialist
- Time will be spent training clients in the field
- Time will be spent training clients online
Work collaboratively with other departments to accomplish training needs
Key Result Areas and Performance Indicators (KRA’s & KPI’s)
High-level quality of work
Up-to-date processes and knowledgebase
Regular reporting provided to clients – external and internal
Initiatives, projects, and transitions delivered to expectations
Excellent new customer experience
What You Offer the Team:
Education and Experience
Graduate of any bachelor's degree course
At least 2 years’ experience training or implementing clients – or equivalent experience
Experience in the creation and/or design of end-to-end processes or training programs
Experience in dealing with hospitality companies is a plus, but not required
Experience in directing software training is a must
System and Application Knowledge
Knowledge with Microsoft Office applications such as Outlook, Word, Excel, SharePoint and PowerPoint
Experience with using project management tools and communications tools (e.g., Teams, Zoom)
Excellent oral and written communication skills is a must
Proficiency with the English language a must.
Mosaic Solutions is a leading provider of profit optimization solutions designed specifically for the F&B industry. The suite of products includes data analytics, inventory management, point of sale and purchasing system. Mosaic Solutions, headquartered in the Philippines, offers its products across Asia, and globally on an outsourced or reseller basis.
A Mosaic is comprised of many unique pieces to make one masterpiece. Each member of the Mosaic team brings theirown unique qualities to the role and helps make our company what it is. We want to make a difference in the F&Bindustry. Can you make a difference with us?
Please send your CV to firstname.lastname@example.org to apply.