3 Ways Technology Can Improve Customer Experience

3 Ways Technology Can Improve Customer Experience

Customers assess varying factors that make up their whole dining experience. According to over 175,000 dining reviews, a top consideration in a restaurant’s ranking is service.  You may serve great food and beverages with a stunning ambiance to match, but that’s...
Grab Your Apron: 32 Kitchen & Restaurant Terms Defined

Grab Your Apron: 32 Kitchen & Restaurant Terms Defined

Kitchens are the heart of your home—and your restaurant.  As you know, the back of the house is constantly busy, so your team needs to streamline every process, including how they communicate. That’s why almost every kitchen has its own lingo, full of acronyms...
How to Reduce No-Shows at Your Restaurant

How to Reduce No-Shows at Your Restaurant

Has your restaurant experienced many no-shows? Many restaurants have and it happens to everyone in the industry at some point. No-shows are people who reserve a table at your restaurant but fail to honor it. Perhaps an emergency came up that prevented them from...